298bet Terms and Conditions
Please read these terms and conditions carefully before using the 298bet platform — they define your rights and responsibilities.
Important Notice: These terms and conditions form a legally binding agreement between 298bet and its users. By using the 298bet website, app, or any of its services, you automatically agree to these terms. This platform is intended for users aged 21 and above only.
298bet is known as a reliable and secure online gaming platform in the Bangladesh market. Our platform offers live casino, sports betting, slot games, fishing games, and many other entertainment services. The rules set out in this document clearly define the relationship between 298bet and each registered member.
298bet reserves the right to amend these terms and conditions at any time. Continuing to use the platform after changes take effect will be considered acceptance of the updated terms. All members are therefore advised to review this page regularly.
Eligibility and Age Requirements
To participate on the 298bet platform, users must meet the following conditions:
- The user must be at least 21 years of age. This platform is strictly prohibited for anyone under 21.
- Each user is responsible for complying with the laws of their own country. Access from jurisdictions where online gaming is illegal is prohibited.
- A person may operate only one account. Creating multiple accounts is strictly prohibited.
- Professional athletes, sports officials, or anyone who can professionally influence the outcome of a match must refrain from sports betting.
- All information provided at registration must be truthful, accurate, and complete.
Warning: 298bet may request identity documents at any time for age verification. Providing false information will result in immediate account closure, and any deposited funds may be forfeited.
Account Registration
Registration Process
- Provide your correct name, mobile number, and date of birth.
- Each mobile number and email address may only be linked to one account.
- After registration, email or SMS verification must be completed.
- A copy of your national identity card or passport may be required for the KYC process.
Account Security
- Keep your login details completely confidential and do not share them with any third party.
- The account holder is solely responsible for all activity on their account.
- If you suspect unauthorized use, notify 298bet support immediately.
- Change your password regularly and avoid using passwords that are easy to guess.
Deposit and Withdrawal Policy
All financial transaction policies for 298bet are described below. All transactions are conducted in Bangladeshi Taka (৳/BDT).
Deposit Rules
- Minimum deposit amount: ৳500.
- Accepted payment methods: bKash, Nagad, Rocket, bank transfer.
- Deposits will only be accepted from a payment account registered in the account holder's own name.
- Deposits made through third parties are strictly prohibited.
- Deposits are generally processed instantly. Contact support if there is a delay.
Withdrawal Rules
- Minimum withdrawal amount: ৳500.
- Withdrawal processing time: 15 minutes to 2 hours.
- Withdrawals can only be made to the same payment method used for the deposit.
- Withdrawals will not be processed if active bonus wagering requirements have not been met.
- Large withdrawals may be delayed if KYC verification has not been completed.
Bonuses and Promotions
298bet offers various types of bonuses and promotional offers. These offers are subject to specific conditions.
Welcome Bonus
120% bonus on the first deposit, up to ৳10,000. For example: deposit ৳1,000 and receive a ৳1,200 bonus, giving a total balance of ৳2,200. Wagering requirement is 15 times.
Wagering Requirements
To withdraw bonus funds, you must wager 15 times the bonus amount. If the requirement is not met within the specified time limit, the bonus will be cancelled.
Bonus Restrictions
Claiming the same bonus more than once is prohibited. In the event of any fraudulent activity, the bonus and any associated winnings will be forfeited.
- 298bet reserves the right to modify, suspend, or cancel any promotional offer at any time.
- Multiple bonuses cannot be combined at the same time unless explicitly stated.
- VIP members receive weekly cashback benefits across five tiers — Bronze, Silver, Gold, Platinum, and Diamond. The cashback rate varies by tier.
Gameplay Rules
Each game on 298bet follows specific rules. Users must comply with the rules of the relevant game.
- Once a bet is confirmed, it cannot be changed or cancelled.
- If a game remains incomplete due to a technical issue, 298bet reserves the authority to make a final decision.
- In cases involving bets placed while logged in from multiple devices simultaneously, the decision of 298bet is final.
- For sports betting, live match results will be determined based on data from the official governing body.
- 298bet is not responsible for any loss to a game or bet caused by an internet disconnection.
- 298bet reserves the right to void any abnormal winnings resulting from a system error or programming fault.
Fair Play and Security
Fair Play Commitment
298bet uses software from established game providers to ensure fairness across all games. The outcome of every game is determined by Random Number Generator (RNG) technology, which is completely unbiased.
Data Protection
298bet uses SSL encryption technology to keep your personal and financial information secure. Our security infrastructure operates in accordance with international standards.
Prohibited Activities
- Placing bets using bots or automated software.
- Exploiting game vulnerabilities or technical errors.
- Selling, transferring, or renting an account.
- Money laundering or illegal financial activity.
Unusual Betting Patterns
298bet's anti-fraud systems are always active. If unusual betting patterns or suspicious activity are detected, 298bet may investigate and temporarily suspend the account.
Responsible Gaming
298bet believes that gaming should be purely for entertainment. We encourage all our members to enjoy games responsibly.
- Do not bet beyond your means. Never play with borrowed money.
- Do not treat gaming as a source of income — it is for entertainment only.
- If you feel you have a problem with gaming, please take a break and seek help.
- You can contact 298bet support to set deposit limits, session limits, or request self-exclusion.
- For more information, visit our Responsible Gaming page.
Remember: 298bet is for users aged 21 and above only. Gaming is for entertainment — not a source of income. If you have a problem, seek help.
Privacy and Data Protection
298bet takes the privacy of users' personal information very seriously. We do not sell any personal information to third parties.
- Information provided at registration is used solely for the purpose of delivering 298bet services.
- Information may need to be disclosed in response to legal obligations or requests from authorities.
- Cookie and analytics data are used to improve the site experience.
- For more details, please read our Privacy Policy.
Account Suspension and Closure
In the following situations, 298bet reserves the right to suspend or permanently close an account without prior notice:
- Violation of any provision of these terms and conditions.
- Providing a false identity or inaccurate information.
- Suspicion of illegal activity or money laundering.
- Hacking, exploiting software errors, or any other fraudulent activity.
- Operating multiple accounts.
- At the request of responsible gaming policy measures or in cases of self-exclusion.
Note: In the event of account closure, the decision on returning any valid balance will be made after 298bet completes its investigation. No balance will be returned for fraudulent accounts.
Limitation of Liability
298bet is not liable for the following:
- Any loss or service disruption caused by the user's internet connection or device issues.
- Loss due to technical errors, server downtime, or service interruption resulting from force majeure circumstances.
- Loss caused by user negligence or unauthorized access to another person's account.
- Any issues arising from faults in the software of third-party game providers.
- Financial losses related to gaming, as gaming is conducted entirely at the user's own risk.
298bet continually strives to improve the functionality and quality of its platform. However, it is not possible to guarantee that any service will be uninterrupted or error-free at all times. Maintenance periods may be required at any time to improve service quality.
Contact and Complaints
If you have any questions, comments, or complaints about these terms and conditions, please contact the 298bet support team.
- 24/7 live chat support available in Bengali.
- Email: [email protected]
- After a complaint is submitted, 298bet will investigate and endeavour to provide a resolution in a timely manner.
- Complex complaints may take a little more time to resolve.
Along with these terms and conditions, you should also read our other policies. More detailed information is available on our Privacy Policy, Responsible Gaming page, and FAQ page.
Complaint Process: Submit your complaint in writing via email. Include your account number, the date of the incident, and a detailed description. This will help us provide a faster and more accurate resolution.
Final Notice: These terms and conditions are published in both English and Bengali. If any conflict arises between the two languages, the Bengali version will take precedence. The latest version of this document will always be available at https://298bet.lat/terms-conditions.